Emergency Medical Service
Emergency Medical Services at the Minooka Fire District are led by a dedicated EMS Coordinator who works under the direction of the Deputy Chief of Operations, ensuring high standards of care and operational excellence. Our EMS division operates three Advanced Life Support (ALS) Mobile Intensive Care Units, with two ALS ambulances staffed around the clock by two licensed paramedics, 24 hours a day, 7 days a week.
To maintain fast, reliable emergency coverage, two fire engines equipped with advanced life support and staffed by paramedics and EMT-Bs are available 24/7 to assist ambulance crews or act as first-response units when multiple calls are in progress.
Our paramedics and emergency medical technicians maintain their expertise through ongoing continuing education approved by the Illinois Department of Public Health. Training is completed through a combination of hospital-based programs, community colleges, and in-house instruction, ensuring our personnel remain current with the latest lifesaving practices and protocols.
The Minooka Fire District is proud to be a member of the Morris Hospital Emergency Medical System. Morris Hospital serves as our designated Resource and Supervising Hospital, providing medical oversight through a physician Medical Director and an EMS Coordinator who offers education, guidance, and support for our daily EMS operations.
Hospital Transports:
Minooka Fire Protection District provides emergency medical ambulance service. Illinois Department of Public Health requires transportation of patients to the nearest appropriate facility, unless the emergency medical system authorizes a by-pass. Minooka Fire Protection District primarily transports to Morris Hospital and St. Joseph Medical Center in Joliet.
Sometimes, due to the critical status of patients, or specialized medical issues a helicopter is requested to the scene. In these specialized situations the helicopter medical staff will make a determination as to the hospital to transport the patient. During incidents of severe traumatic injury the helicopter will transport to the nearest level one trauma center. Helicopters are requested only by our on-scene medical supervisor and incident commander once the patient has been assessed.
Did you know?
Billing
Minooka Fire Protection District directly bills the patient’s insurance company, Medicare, and/or Medicaid when we provide medical service. Residents of the Fire Protection District are not billed for any remaining balance following insurance payments. As a resident, if you received a bill, please contact our billing contractor at 1-800-948-7991 Monday through Friday, 8am-4pm.
Residents who are paid directly by their insurance company for the ambulance/medical service are required by insurance regulations to remit payment for the service to: Minooka Fire Protection District, P.O. Box 736, Minooka, IL 60447. Please reference the date of service.
How to get your ambulance reports
Download the Freedom of Information Act (FOIA) request form and return it to the Administration Office. They are open Monday-Friday, 8 am-4 pm. Closed on major holidays.
Privacy
Minooka Fire Protection District is strict about maintaining the privacy of patients. We comply with the Health Insurance Portability and Accountability Act (HIPAA). We will not release any information regarding patient care except under the provisions of HIPAA. Information will be released to the patient, legal guardian of minors, legal documentation authorizing the release to a certain person(s), authorization through court orders, and other provisions of HIPAA. We appreciate your cooperation as we work to protect everyone’s privacy.
